Get In Touch

We love to hear from our customers, please let us know when things have have gone well or even when things could be better! If you are contacting us about an order please provide your order id and a telephone number if you need a call back.

BY EMAIL

Please fill in the form on the right, we continually check and reply to all email throughout the day, if it is urgent however please do call.

BY PHONE

The lines are open 9am - 5pm Monday to Friday. Tel: 0845 299 0361, Fax, 0845 299 1738.

BY MAIL

If you prefer to write to us the old fashioned way our address is: Shilley Green Farm, St Pauls Walden, Hitchin, Hertfordshire, SG4 8DH, United Kingdom, SG4 8DH.

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  • We are here to help

  • Just give us a ring on our order / customer service line: 0845 299 0361. We will be glad to assist with any query you may have.

  • Worldwide Shipping

  • Standard Shipping starts at £1.95 . Express next day just £6.95 anywhere in the U.K. including offshore and channel islands. Learn more

  • PERSONALISATION

  • We now offer a personalisation service for a special gift. Many of our albums and journals can be stamped in gold, silver or indented. Learn more

  • QUALITY GUARANTEE

  • If you are not entirely satisfied with your purchase you can choose to exchange or refund if you let us know within 30 days of delivery.

  • Cards Accepted